To ensure your lead forms are compliant and professional, I have rewritten the policy specifically for Foundation Physiotherapy. This version maintains the core legal protections of your reference while centering it on a clinical practice in London, Ontario.

Privacy Policy for Foundation Physiotherapy

At foundationpt.ca, accessible from https://foundationpt.ca, one of our main priorities is the privacy of our patients and visitors. This Privacy Policy outlines the types of information collected and recorded by Foundation Physiotherapy and how we use it to provide high-quality care.

If you have additional questions or require more information about our Privacy Policy, feel free to contact us.

This Privacy Policy applies only to our online activities and is valid for visitors to our website regarding the information they share and/or collect. This policy does not apply to information collected offline or through clinical management software used during in-person appointments.

Acceptance of Terms

By using our website or submitting a lead form, you agree to the terms outlined in this Privacy Policy and consent to the collection and use of your information as described here.

Information We Collect

We collect personal data to better serve your health needs. This includes:

  • Personal details such as your name, email address, phone number, and postal code provided via contact forms or Lead Forms.
  • Health interests you voluntarily share, such as interest in Pelvic Health, TMJ, or B-Pulse Chair treatments, to ensure you are matched with the correct specialist.
  • Direct communication including any messages or attachments sent to our team regarding your care.

Use of Information

We use the data we collect to:

  • Operate and maintain our digital presence.
  • Directly communicate with you to schedule assessments and follow-up on inquiries.
  • Provide personalized information regarding our services, such as the B-Pulse technology.
  • Analyze website traffic to improve user experience for the London community.
  • Protect against fraudulent activities and unauthorized bookings.

Log Data & Cookies

Following standard procedures, we collect data through log files (IP addresses, browser types, and visit timestamps) for analytical purposes. We also use “cookies” to store visitor preferences and optimize your experience based on the pages you visit. You may disable cookies via your browser settings, though some website features may be limited.

Third-Party Advertising & Tracking

We may partner with third-party platforms (such as Google Ads) that use cookies and web beacons to serve relevant ads and measure performance. Please note that Foundation Physiotherapy does not control these third-party cookies; we recommend reviewing the privacy policies of these advertising services for details on their data practices.

Patient Data Rights

While we operate in Ontario, Canada, we respect global data standards. You have the right to:

  • Access: Request copies of your personal data.
  • Rectification: Request corrections to inaccurate information.
  • Erasure: Request deletion of your data, subject to medical record retention laws.
  • Objection: Object to the processing of your data for marketing purposes.

Protection of Children’s Privacy

We do not knowingly collect personal information from individuals under the age of 13 without parental consent. If you believe a child has provided us with data, please contact us immediately for its removal.

Updates to This Policy

We may revise this Privacy Policy periodically to reflect changes in our services or legal requirements. Updated versions will be effective immediately upon posting to this page.